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CARFAX
Buyback Guarantee claims (each a “Claim”) may be submitted per,
and are subject to, the following Terms and Conditions.
CARFAX agrees to pay to the holder of a
CARFAX® Vehicle History Report
(the "Report") making a Claim (the "Claimant") the Claimant's purchase price
of the vehicle to which the Report relates (the “Vehicle”) up to 10% over
the Kelley Blue Book value (see terms 8 and 9 for details)- if:
The Report was provided by CARFAX on or after March 1, 2004.
The Report states that the Vehicle has a title history with no Branded
Titles showing, but a Branded Title actually exists.
A "Branded Title" is a passenger motor vehicle ownership or registration
document issued by any of the 50 states of the U.S. (or the District of
Columbia) or a passenger motor vehicle registration document issued by any
province of Canada which was issued with words or symbols signifying that
the vehicle was: junked or salvaged; dismantled, rebuilt or reconstructed;
flood damaged; fire damaged; hail damaged; bought back by its manufacturer
("Lemon Law" vehicle); odometer exceeds mechanical limits; odometer was not
actual mileage; declared a total loss (Canada only); or which was issued
with any other symbol or word signifying a similar Brand.
Specifically excluded from the definition of "Branded Title" are: titles
originally issued without a Brand but later stamped with a Brand without
being reissued; salvage titles issued due to theft; damage disclosure
documents; and Branded Titles issued in error and later corrected.
The following additional terms and conditions apply to the Buyback
Guarantee:
- The Claimant must have registered for the Buyback Guarantee within
ninety (90) days of purchasing the Vehicle. Registration may be made
online at www.carfax.com.
Registrations can also be made by mail by sending name, address, telephone
number, email address, the VIN of the guaranteed Vehicle and the purchase
price to: Consumer Affairs Department,
CARFAX
Buyback Guarantee, 10304
Eaton Place, Suite 500, Fairfax, VA 22030, USA.
- The Claimant must own the Vehicle at the time the Claim is made. If a
Vehicle is subject to a lien, the Claimant must agree to contact the
lienholder, obtain a payoff amount and grant
CARFAX
or its agents
possession of the Vehicle if the Claim is approved.
- The Claimant must complete and submit to
CARFAX
an executed and
notarized Affidavit Claim Form and provide a complete copy of the Report.
The Report must have been run prior to the date the Vehicle was purchased
by the Claimant.
- The Claimant must provide proof of ownership of the Vehicle in the
form of the original bill of sale and (a) a current title issued to the
Claimant by the motor vehicle agency of one of the 50 states of the U. S.
or the District of Columbia or (b) a current registration issued to the
Claimant from any of the Canadian provinces.
- The Claimant must provide a copy of the front and back of the Branded
Title, or an acceptable alternative, certified by the issuing
state/province authority. This document must have been issued at least 60
days prior to the date the
Report was run.
- If, prior to purchasing the Vehicle, the Claimant knew, or should have
known, of the existence of a Branded Title for the Vehicle,
CARFAX
reserves the right to reject the Claim.
- The Branded Title must have been issued by a motor vehicle agency from
which
CARFAX receives and loads data about Branded Titles in regular
monthly transmissions.
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CARFAX will pay a maximum of the purchase price of the Vehicle
excluding warranties, insurance and other additional purchases. This
exclusion covers all aftermarket accessories, parts and services
purchased, including those made at the time of the Vehicle's purchase.
- If the purchase price of the Vehicle defined in term 8 exceeds the
retail Kelley Blue Book used vehicle value at the time of the sale,
CARFAX
will pay no more than ten percent (10%) over the Kelley Blue Book used
vehicle retail value at the time of purchase.
- CARFAX will accept only one Claim per Vehicle Identification Number
under the Buyback Guarantee, or any other CARFAX certification or
guarantee program.
- Each household may submit only one Claim per calendar year.
- The Buyback Guarantee will apply only if the Vehicle is an automobile
or light truck and was manufactured in model year 1981 or later.
- The Buyback Guarantee will expire one (1) year after the date of the
first Report run by or for the Claimant or Claimant's transferor relating
to the vehicle.
- Employees of
CARFAX and its affiliated companies, and members of their
families, are not eligible.
- CARFAX may, at any time and without prior notice, change the terms of
the Buyback Guarantee, or discontinue the Buyback Guarantee.
- The Buyback Guarantee will be governed by the laws of, and Claimant
consents to the exclusive jurisdiction of the courts of, the Commonwealth
of Virginia, United States of America.
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